Terms & Conditions
1. Orders & Payments
All products are made to order.
Payments must be completed at checkout.
Once an order is placed, it cannot be modified or canceled.
2. Shipping
Orders are usually processed and shipped within 5–10 business days.
Delivery times may vary depending on your location.
Creaovix is not responsible for delays caused by courier partners or unforeseen circumstances.
3. Returns & Exchanges
We only accept returns/exchanges if:
The wrong size, color, or design was delivered, or
The product arrived damaged or defective.
In such cases, please contact us within 48 hours of delivery with clear photos of the issue.
Items must be unused, unwashed, and in their original packaging for return approval.
Returns will not be accepted for reasons like wrong size ordered, dislike of the product, or change of mind.
4. Refunds
Once the returned product is verified, a replacement or store credit will be issued.
Cash refunds are not provided unless the replacement product is unavailable.
5. Contact Us
For any queries, reach out via email - creaovix@gmail.com , instagram - @creaovix, whatsapp - 9136286343